Mudassir Sami

IT Manager

Professional Summary

Results-driven IT Manager with over 8 years of experience in network administration, system design, and team leadership. Skilled at aligning IT strategy with business goals to improve reliability and efficiency.

Education

Master of Science (M.Sc), Information Technology

University of Karachi

Karachi, Pakistan

June 2011

Bachelor of Science (B.Sc), Computer Science

NED University of Engineering & Technology

Karachi, Pakistan

May 2008

Professional Experience

IT Manager

Quantum HashLink

Karachi, Pakistan

March 2020 – Present

Manage 24/7 network operations and infrastructure supporting 500+ endpoints.
Implement centralized patch management, reducing security vulnerabilities by 45%.
Oversee virtualization environment (VMware vSphere) with 30+ VMs, improving resource utilization by 50%.
Lead a team of 6 IT support specialists, providing mentorship and training.

Senior System Administrator

Infotech Solutions

Karachi, Pakistan

July 2016 – February 2020

Administered Windows/Linux servers hosting critical applications, maintaining 99.9% uptime.
Designed and executed a disaster recovery plan, cutting potential downtime by 80%.
Automated routine tasks with Python scripts, saving ~10 hours per week in manual work.

Network Engineer

DataLink Networks

Karachi, Pakistan

June 2013 – June 2016

Configured and maintained Cisco routers, switches, and firewalls across three data centers.
Monitored network performance and implemented QoS improvements, boosting throughput by 20%.
Provided Level 2/3 support for network incidents, resolving 95% within SLA targets.

Technical Skills

Network Architecture & AdministrationLinux/Windows Server ManagementVirtualization (VMware, Hyper-V)ITIL & Service ManagementDisaster Recovery PlanningTeam Training & Development